Betting Rules

1. General betting conditions

By opening an account, accessing the website or placing a wager, you confirm that you have read and accepted the rules that apply to your activity. These rules are intended to explain how bets are accepted, recorded, settled and handled. Individual games may have additional rules, and those rules will apply where they differ from these general conditions.

You must only use the website when online gambling is lawful for you in the place where you are located. You are responsible for understanding and complying with any laws that apply to your access, account and gambling activity. Access may be restricted where gambling services cannot legally be offered or used.

You must provide accurate and current information when creating or maintaining an account. An account must be used only by the person in whose name it is registered. You must keep your login details private and take reasonable steps to prevent another person from using your account. Activity completed after successful login may be treated as activity authorised by you unless there is evidence of unauthorised access or a technical issue.

You must not open or use an account for another person, allow another person to place bets through your account, or use the website for unlawful activity. Multiple accounts, duplicate registrations, false information, automated betting tools and attempts to avoid account controls may be restricted or investigated under the applicable account terms.

• Bets must be placed using the available account process and within any limits or controls shown on the website.
• You should check the selected game, stake, wager type and any other details before confirming a bet.
• A bet is generally treated as accepted only when it has been confirmed and recorded by the website.
• A displayed balance or bet slip may not by itself mean that a wager has been accepted.
• The rules, paytable or information shown for a particular game form part of the conditions for that game.
• You should keep records of important transactions, including deposits, wagers, results and account messages.

2. Placing, changing and settling bets

Before confirming a wager, review all available information carefully. This may include the game name, stake amount, number of lines or selections, potential return, bonus or promotional conditions, and any other information relevant to the bet. Once a wager has been confirmed, it may not be possible to cancel, change or withdraw it.

A wager must normally be supported by sufficient available funds or an otherwise valid betting balance at the time it is placed. If a transaction is declined, interrupted or not recorded as accepted, you should not assume that a bet has been placed. Check your account history before attempting to repeat the transaction, as this can help prevent duplicate wagers.

Results are settled using the outcome produced by the relevant game or betting system and the rules displayed for that activity. Where a game uses random number generation, each result is determined by the applicable game system. Previous results do not change the probability of future results, and no betting pattern can guarantee a win.

A winning return, if applicable, is calculated according to the relevant paytable, odds, game rules or other information provided before the wager. The amount shown may be subject to account conditions, promotional requirements, applicable limits or adjustments required to correct an error. A game result does not create a guarantee of future winnings.

Game information and outcomes

The rules for each game should be checked before play. They may explain the objective, available wager options, winning combinations, symbols, bonus features, maximum or minimum selections, and how the final result is determined. Some games may include features that require a separate choice or additional stake. If you do not understand a game, do not place a wager until you have reviewed the relevant information.

The official result recorded in the account or gaming system is used to settle a wager. Screens, animations, sounds, connection delays or changes in the appearance of a game do not alter the recorded outcome. If an outcome is interrupted, the account history or relevant transaction record may be used to determine whether the wager was accepted and how it should be settled.

3. Errors, interruptions and unusual activity

Online services can be affected by maintenance, internet connections, device settings, software faults, payment interruptions or other events outside a user’s control. You should not continue placing wagers if the website is showing an error, the account balance appears incorrect, or the result of a previous transaction is unclear.

If a technical or administrative error affects a wager, balance, result, paytable or account record, the relevant transaction may be reviewed and corrected. Where permitted, an invalid wager may be cancelled and any related funds returned to the appropriate balance. If a bet was correctly accepted and the outcome is available, it may be settled in accordance with the applicable game rules.

Examples of issues that may require review include an incorrect price or paytable, a duplicated transaction, a game displaying the wrong result, a balance being credited or debited incorrectly, or a bet being accepted after a system state that should have prevented acceptance. A correction will not normally create a right to retain funds credited solely because of an obvious error.

You must not knowingly take advantage of a technical fault, pricing error, software weakness or account error. You should promptly report any suspected mistake through the available support or account channel rather than attempting to repeat or increase the affected activity. Related transactions may be placed on hold while the issue is examined.

The website may suspend a game, wager type or account where this is reasonably necessary for security, maintenance, compliance, responsible gambling controls, an investigation or the protection of users and the service. A suspension does not necessarily mean that any wrongdoing has occurred. Any accepted wager will be reviewed under the rules that apply to the relevant transaction.

• Take a screenshot or note the time and details if a transaction appears unusual.
• Check your account history before placing another wager after an interruption.
• Do not share your password or permit another person to test your account.
• Do not use software designed to automate, alter or interfere with game operation.
• Follow any verification or security request needed to review an account or transaction.

4. Promotions, funds and account controls

Promotional offers, free-play features and other incentives may have separate terms. Those terms should state the eligibility requirements, qualifying activity, applicable wagering or use conditions, expiry information and any restrictions that apply. If a promotion has not been explained clearly, you should review the offer information before accepting or using it.

Promotional funds may be treated differently from deposited funds, and not all wagers may qualify for an offer. A promotion may be withdrawn, changed or refused where the relevant conditions are not met or where activity appears inconsistent with the offer. Only one person should use an offer unless its terms expressly state otherwise.

Account balances should be used only for lawful gambling activity connected with the registered account holder. Transactions may be subject to identity, age, payment method and source-of-funds checks. You may be asked to provide information or documents before certain account functions can be completed. These checks help protect the account and support compliance obligations.

You are responsible for reviewing your balance, transaction history and active settings. If you notice a transaction that you do not recognise, secure the account and use the available support process as soon as possible. The website may apply restrictions, suspend activity or request further information where this is necessary to protect the account or meet legal and operational requirements.

Responsible betting choices

Gambling should be treated as entertainment, not as a way to earn income or recover money. Set a budget before you play and only use money you can afford to lose. Never chase losses by increasing your stake, borrowing money or continuing to play for longer than planned. Taking regular breaks can help you keep your activity under control.

• Set personal spending and time limits where those tools are available.
• Keep gambling separate from essential household, rent, bill or loan money.
• Do not gamble when affected by alcohol, drugs, stress, anger or financial pressure.
• Use a break, self-exclusion or account restriction if gambling no longer feels manageable.
• Seek independent support if gambling is causing concern for you or someone close to you.

5. Disputes, rule changes and acceptance

If you believe a wager has been settled incorrectly, first review the individual game rules, transaction record and any relevant promotion terms. Keep the details of the game, date, stake, displayed result and account transaction available when raising the issue through the available support channel. A review may require account verification or additional information.

Disputes are considered using the account records, system information, published rules and other relevant evidence. The recorded transaction and official game result may be relied on when resolving a question about whether a wager was accepted or how it should be settled. Nothing in these rules removes any rights you may have under applicable Australian consumer or gambling laws.

These Betting Rules may be updated from time to time to reflect changes to games, technology, legal requirements, security processes or responsible gambling practices. The latest version published on the website applies to activity from the stated effective date. You should review the rules periodically, particularly before placing a new type of wager.

If a provision of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. Any special game rule, promotion term or account condition will apply alongside these general rules where it specifically addresses the relevant activity.

By continuing to use Slotsmines Casino and placing wagers after these rules have been made available, you acknowledge that you have had the opportunity to read them. If you do not agree with the applicable conditions, do not place a bet and stop using the relevant service.